Shipping and Returns Policy

We ship internationally! Orders are usually shipped within 24 hours of purchase however: Please note orders are shipped Tuesday-Friday.

We like to keep costs low for all of you gorgeous people around the globe! WE DO OFFER FREE STANDARD SHIPPING ON ALL ORDERS WORLDWIDE OVER £35 & ALL ORDERS IN THE UK OVER £25!

UK & Northern Ireland

We offer the following : 

(Please note, prices vary due to the size and weight of your parcel.)

Hermes Tracked Standard Delivery: Depending on the size of your order.

£3.99

£5.00

This method is fully tracked and will take around 3-5 working days to reach you.

Royal Mail 2nd Class Standard Shipping: Depending on the size of your order. 

Prices range from £2.50 to £7.50 You will be shown the price at checkout.

This service is not tracked and will generally take 3/5 working days to reach you.

Royal Mail 1st Class Standard Shipping: Depending on the size of your order. 

Prices range from £2.99- £8.00. You will be shown the price at checkout.

This service is not tracked and will generally take 1/3 working days to reach you.

Royal Mail Special Delivery Guaranteed By 1PM Next Day (Monday - Friday) Orders Must Be Placed By 1PM ! Depending on the size of your order. 

Prices range from £10.00 - £15.00

Europe

We offer the following :

(Please note, prices vary due to the size and weight of your parcel.)

International Standard: Depending on the size of your order.

£4.00 / €4.67

£5.00 / €5.87

£6.50 / €7.83

£8.00 / €9.39

£9.15 / €10.74

£14.00 / €16.35. 

This service is not tracked and will generally take 3/10 working days to reach you.

International Tracked: Depending on the size of your order.

£8.20 /  €9.58 

£9.00 / €10.57

£10.85 / €12.74

£12.00 / €14.09

£13.05 / €15.32

£16.50 / €19.27.

This service is fully tracked and will generally take 3/10 working days to reach you.

USA & Rest of the world.

We offer the following :

(Please note, prices vary due to the size and weight of your parcel.)

International Standard: Depending on the size of your order.

£4.75 / US $6.27 / CAD $8.35 / AUS $8.85 

£6.00 / US $7.92 / CAD $10.55 / AUS $11.18

£9.00 / US $11.88 / CAD $15.82 / AUS $16.77

£12.00 / US $15.85 / CAD $21.10 / AUS $22.37

£14.50 / US $19.15 / CAD $25.49 / AUS $27.02

£21.50 / US $28.39 / CAD $37.80 /  AUS $40.07

This service is not tracked and will generally take anywhere around 5/20 working days to reach you.

International Tracked: Depending on the size of your order.

£9.20 /  US $12.25 / CAD $16.28 / AUS $17.26  

£10.00 / US $13.31 / CAD $17.70 / AUS $18.76

£13.70 / US $18.24 / CAD $24.24 / AUS $25.70

£16.00 / US $21.30 / CAD $28.31 / AUS $30.02

£18.50 / US $24.63 / CAD $32.74 / AUS $34.71

£25.00 / US $33.28 / CAD $44.24 / AUS $46.90

 This service is fully tracked and will generally take anywhere around 5/20 working days to reach you.

 

PLEASE NOTE THE TIME FRAMES GIVEN ARE ONLY A GUIDE GIVEN TO US AND NOT AN EXACT NUMBER. PARCELS CAN COME BEFORE OR AFTER THE AMOUNT OF DAYS GIVEN. 

Policy on refunds and returns.

If tracked shipping is not chosen at checkout, we are unable to offer immediate compensation for any parcel that has gone missing or has been damaged in transit. We will look to resend the items if a genuine accident has happened whilst in transit.

If you are not satisfied with your order, you have 14 days return rights to send the parcel back to us. Products must be unopened.

 

Please contact us by e-mail (info@houseofsparklezuk.com) within 7 days of receiving your order and we will issue you with the returns address.

Please ensure that you return goods to us within 14 days from delivery. We recommend that you return your items via registered and insured post, however you will be responsible for the cost of returning the goods to us. If a return is payable to you we will process the refund as quickly as possible and in any case within fourteen (14) days of receipt of the original order back to us. Please note that we are unable to refund any shipping costs.

Please note the currency exchange rate is as of 13/01/21 23:06 GMT and therefore could differ slightly.

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